Forgot your password
What to do if you can't log in.
Updated Apr 21, 2026 · 6:57 PM
Forgot password
If you can't log in:
- Double-check you are using your mobile number, not email.
- Make sure there are no typos or extra spaces.
- If still stuck, text Sony directly with your mobile number and he will reset it for you.
Passwords are often set to a simple default like
YourFirstName123!when the account is created. If that doesn't work, reach out.